Last updated April 01, 2022

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://semilac.co.uk/pages/terms-conditions

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free shipping for orders over £39.90 in the UK and over £150 in Jersey.

Shipping Fees

Order Total

Standard Shipping

(1-3 working days)

Next Working Day

Below £39.90

£3.90

£4.90

Above £39.90

Free

£4.90


Jersey Shipping Fees

We offer shipping to Jersey with delivery free of £15. Free shipping is available for all orders to Jersey over £150.


If you select an expedited shipping option, we will follow up after your order was dispatched with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Delivery couriers we use are Royal Mail, Evri and DHL.


DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders are dispatched Monday-Friday.

We do not ship orders on weekends or bank holidays.

Cut off times for the same day dispatch of the order:

Standard and free shipping orders - cut off time for same day dispatch is 3pm.

Next Working Day orders

Orders placed before 1pm Monday-Thursday will be dispatched the same day and delivered the next working day. Orders placed on Friday before 1pm, will be delivered on Monday. Orders placed between 1pm on Friday and 1pm on Monday will be delivered on Tuesday.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for over 10 business days, we will issue a replacement.

WHAT HAPPENS IF AN ITEM/PART OF MY ORDER IS MISSING OR DAMAGED?

If one or more items from your order are missing or damaged contact us within 7 calendar days of receipt of the goods, and our customer service team will resolve this for you. 

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://semilac.co.uk/pages/return-policy

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any questions concerning our shipping policy, please contact us at:

01636 676967

contact@semilac.co.uk

Subscribe to our newsletter

Want to get latest updates! Sign up for free.

Free delivery on UK orders over £39.90

Quick and free delivery on orders above £39.90

30 day returns

All returns are hassle free and we are always happy to help

1000’s of products in stock

A wide range of products to suit your needs

Secure payments

Payment via credit/debit card and Paypal