We offer free standard shipping for orders over £39.90 in the UK and over £150 in Jersey.
(2-3 working days)
Next Working Day
(1 working day)
Next Working Day (1 working day) - from Monday to Friday order placed before 2 p.m
JERSEY AND ISLE OF THE MAN SHIPPING FEE
Delivery fee of £15, Free shipping is available for all orders to Jersey over £150
Deliveries can take 4 - 7 working days
All times and dates given for delivery of the products are given in good faith but are estimates only.
Delivery couriers we use are Royal Mail, DPD.
DO YOU DELIVER INTERNATIONALLY?
We do offer international shipping to some courtiers.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders are dispatched Monday-Friday.
We do not ship orders on weekends or bank holidays.
CUT OFF TIME:
Standard and free shipping orders - cut off time for same day dispatch is 2pm.
Next Working Day orders
Orders placed before 2pm Monday-Thursday will be dispatched the same day and delivered the next working day.
Orders placed on Friday before 2pm, will be delivered on Monday.
Orders placed between 2pm on Friday and 1pm on Monday will be delivered on Tuesday.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for over 10 business days, we will issue a replacement.
WHAT HAPPENS IF AN ITEM/PART OF MY ORDER IS MISSING OR DAMAGED?
If one or more items from your order are missing or damaged contact us within 7 calendar days of receipt of the goods, and our customer service team will resolve this for you.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://semilac.co.uk/pages/return-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any questions concerning our shipping policy, please contact us at:
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://semilac.co.uk/pages/terms-conditions
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.